Terms of Service

Veritio Cloud (“Veritio”, “we”, “us”) is a business-to-business software service. These Terms of Service (the “Terms”) form a binding agreement between us and the organization or individual that opens an account (“you”, the “Customer”). If you accept these Terms on behalf of an organization, you confirm that you are authorized to bind it.

Veritio Cloud is operated by Yan Malinovskiy (sole proprietor), Belchenstraße 2, 79276 Reute, Germany — the contracting party under these Terms. VAT identification number pursuant to § 27 a Umsatzsteuergesetz:DE406158651. Full provider identification is published in theImprint.

1 The service

Veritio Cloud is a hosted platform that ingests event records from your applications and coding agents, stores them as an append-only, hash-chained evidence trail, and provides tools to query, verify, and export that trail. It is designed to help you produce audit and compliance evidence. What Veritio does not do is stated plainly in Section 12.

The open-source Veritio SDK and self-hosted server run independently of this hosted service and are governed by their own open-source license, not these Terms.

2 Accounts and eligibility

Accounts use an email address and password, and email verification is required before an account becomes active. You are responsible for the accuracy of your registration details, for keeping credentials confidential, and for all activity under your account. Notify us promptly athello@getveritio.com if you suspect unauthorized access.

You may invite additional members to your organization. The person or organization that owns the account remains responsible for the acts and omissions of every invited member. The service is intended for business and professional use and is not directed at consumers or children.

3 Your data and content

You own the evidence records and other content you send to Veritio (“Customer Data”). We claim no ownership of it. You grant us only the limited rights needed to host, process, secure, back up, and return Customer Data so we can provide the service. You decide what your applications and agents transmit; you are responsible for having the legal basis to send it.

Where Veritio processes personal data contained in Customer Data on your behalf, that processing is governed by ourData Processing Agreement only after the parties accept it through the authorized contracting process described there. Opening an account or accepting these Terms does not by itself incorporate the DPA.

4 Acceptable use

You agree that you will not, and will not permit anyone to:

• submit unlawful content, or content you have no right to submit, or use the service to infringe the rights of others;
• submit secrets, passwords, API keys, bearer tokens, authorization headers, database URLs, or connector credentials as event data — Veritio instructs you not to, and applies deterministic redaction, but you remain responsible for what you transmit;
• attempt to access another customer’s tenant, defeat tenant isolation, probe or test the security of the service without authorization, or interfere with its integrity or availability;
• reverse engineer the service except to the extent that restriction is prohibited by law, resell or provide the service to third parties except as expressly permitted, or exceed the usage quotas of your plan through automated or abusive means.

We may suspend access to address a material or ongoing violation of this section, a security risk, or a legal obligation. Where practical we will give notice and an opportunity to cure first.

5 Plans, quotas, and fees

The pricing page publishes a current catalog of usage rates; it does not by itself promise an active subscription tier, quota, or entitlement. The terms shown at sign-up or in a signed order govern any plan made available to you. Fees are exclusive of taxes unless stated otherwise, and you are responsible for applicable taxes other than taxes on our income.

Account-specific quotas, billing, overages, renewal, and prospective price changes apply only when they are stated in the terms presented at sign-up or in a signed order.

6 Availability

We work to keep Veritio Cloud available and performant, but the service is provided without a committed service level except where a separate, signed Enterprise agreement states one. We may perform maintenance, change, or discontinue features. Because the evidence trail is append-only and hash-chained, we design changes to preserve the integrity and verifiability of records already stored.

7 Term, termination, and export

These Terms apply for as long as you have an account. You may stop using the service and close your account at any time. We may terminate or suspend for material breach, non-payment, or where required by law, with notice where practical.

After termination you may export Customer Data for the period stated in your account terms or signed agreement. We then delete or de-identify Customer Data in the ordinary course, subject to theData Processing Agreement and any legal retention obligation. These public Terms do not promise a fixed export window.

8 Intellectual property

We and our licensors own the Veritio Cloud service, software, and brand, except for the open-source components, which are governed by their own licenses, and except for Customer Data, which is yours. If you send us feedback, you allow us to use it to improve the service without obligation to you.

9 Warranties and disclaimer

Each party warrants that it has the authority to enter into these Terms. Except as expressly stated, the service is provided“as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

10 Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of or related to these Terms. Except for your payment obligations, and except for liability that cannot be limited by law (including for intentional acts, gross negligence, injury to life or body, or, under German law, breach of a cardinal contractual duty), each party’s total aggregate liability is limited to the fees you paid us for the service in the twelve months before the event giving rise to the claim.

11 Changes to these Terms

We may update these Terms as the service evolves or the law requires. We will post the updated version here with a new effective date and, for material changes, give reasonable notice. Continuing to use the service after a change takes effect means you accept the updated Terms.

12 Not legal advice

Veritio supports compliance evidence workflows. It does not provide legal advice and does not guarantee that your application, organization, or use of the service is compliant with the GDPR, CCPA, SOC 2, HIPAA, DORA, NIS2, or any other legal or regulatory framework. Compliance is your responsibility; consult qualified counsel for legal advice.

13 Governing law

These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the registered seat of the Veritio entity identified above, to the extent permitted by law.

14 Contact

Questions about these Terms:hello@getveritio.com.